This Privacy Policy describes how Hanna Tools Mexico, S.A. de C.V. (referred to as “the Company”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.fixeasykit.com (the “Site”).

  1. Data Controller
    The entity responsible for the processing of your personal data (the Data Controller) is:

Company Name: Hanna Tools Mexico, S.A. de C.V.

Registration No: N-2023047501 HTM230607RI2

Address: Blvd. Aeropuerto No. 849, Plaza Comercial San Martín Loc. 101-F, Sangre de Cristo, León, Guanajuato, 37295, Mexico

Email: support@fixeasykit.com

Phone: +52 477 881 3328

  1. Information We Collect
    To provide our services and fulfil your orders for our multi-functional screwdriver sets, we collect:

Order Information: Name, billing address, shipping address, email address, and phone number.

Payment Information: We use industry-standard encryption to protect your data. We do not store or have access to your full credit card numbers.

Device Information: IP address, time zone, and cookie data to improve site functionality and user experience.

  1. Secure Payment Processing
    We use Stripe as our third-party payment processor to ensure the highest level of security.

All payment transactions are encrypted using Secure Socket Layer (SSL) technology.

Your payment details are provided directly to Stripe. Their use of your personal information is governed by their Privacy Policy, which adheres to PCI-DSS standards managed by the PCI Security Standards Council.

By completing a purchase, you acknowledge that your data will be processed by Stripe for transaction authorisation and fraud prevention.

  1. Legal Basis & How We Use Your Information
    We process your information based on Contractual Necessity (to fulfil your order) and Legal Obligation (for tax and regulatory compliance):

Order Fulfilment: To process payments, arrange shipping for your tool sets, and provide invoices.

Communication: To send order updates or respond to technical enquiries.

Risk Management: To screen orders for potential fraud or unauthorised transactions.

Regulatory Compliance: To comply with tax obligations in Mexico and the European Union (e.g., VAT reporting).

  1. Data Retention
    We retain your personal data only for as long as necessary:

Statutory Records: Transaction data is retained for 10 years to comply with the Mexican Commercial Code and European tax regulations.

Customer Support: General enquiries are retained for 2 years from the date of last contact.

Security Data: Fraud prevention logs are kept in accordance with legal requirements to protect our payment ecosystem.

  1. International Data Transfers
    As our operations are based in Mexico, your information will be transferred and processed outside the European Economic Area (EEA). We implement robust safeguards to ensure your data receives a level of protection equivalent to GDPR standards and Mexican data protection laws.
  2. Your Rights
    For European Residents (GDPR)
    You have the following rights regarding your data:

Access & Rectification: Request a copy or correction of your data.

Erasure (‘Right to be Forgotten’): Request deletion of data where legal retention periods have expired.

Data Portability: Request a transfer of your data to another service.

Right to Complain: You have the right to lodge a complaint with your local Data Protection Authority.

For Mexican Residents (ARCO Rights)
In accordance with the LFPDPPP, you may exercise your rights of Access, Rectification, Cancellation, and Opposition (ARCO) at any time by contacting our Data Protection Officer at support@fixeasykit.com.

  1. Data Security
    We implement strict organisational and administrative measures to protect your personal data. We use industry-standard encryption during transmission. While we strive to use commercially acceptable means to protect your information, please note that no method of transmission over the internet is 100% secure.
  2. Disclosure to Third Parties
    We only share information with essential partners:

Logistics Providers: Professional courier services to deliver your products.

Payment Authorities: Stripe, for secure payment clearing and fraud screening.

Legal Authorities: When required to comply with applicable laws or valid legal requests.

  1. Contact Us
    For any questions regarding our privacy practices or to exercise your rights, please contact us:

Email: support@fixeasykit.com

Postal Address: Blvd. Aeropuerto No. 849, Plaza Comercial San Martín Loc. 101-F, Sangre de Cristo, León, Guanajuato, 37295, Mexico